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Designation Title
Project Manager
Organization Name
Wipro
Business of Organization
IT, Consulting and business process services company
Job Location
Dhaka, Bangladesh
What You’ll Do
- Provide day-to-day leadership and direction for in-house staff for the safe and reliable operations of data center and infrastructure systems.
- Provide hands-on project management for strategic department-wide initiatives, inclusive of technology selection, effort, timelines, cost, resource allocation, system engineering, RFP/SOW creation, vendor selection/management, solution delivery and, implementation.
- Ability to decompose large initiatives into constituent projects and executive technology delivery goals.
- Oversee 2nd and 3rd level Infrastructure operations support for the department on a 24×7 basis, with on-call support during off-hours for initial response to disruptions, outages and incidents.
- Implement ITSM and ITSM procedures with a focus on Incident Management, RCA/Problem Management, Change Management, Event Management, SLAs, production support, standards, and best practices for the technology organization.
- Assist with the implementation and evangelization of cyber security best practices and lead cyber incident response/management if necessary.
- Assist with the planning and deployment of infrastructure security measures.
- Design and implement short-and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements.
- Develop, implement and, maintain policies, procedures and, associated training plans for infrastructure administration and project management.
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Disclaimer
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